Besides Drupal's high security standard, modularity (20,000 modules to extend functionality of your platform) here's what you can expect of a full customized platform. Please note that the software comes with a number of features that all help make Mark-a-Spot usable from scratch. 

Built responsive

Mark-a-Spot comes as a fully-featured mobile web application that can be used on both mobile and desktop platforms.

Based on Bootstrap, the citizen front end can be easily customized for any corporate design.

Open311 Server

Mark-a-Spot comes with an included Open311 Server to receive issues and expose them as JSON and XML. Backend CRMs and municipal software can connect easily through this ReST-API.

Or open this API for third party apps that citizens can use to report problems.


Use built-in notifications by e-mail or build complex workflows to integrate various stakeholders.


Configure the map's tile server operator via web front end. No programming skills are needed to switch from Google Maps to Mapbox or even ESRI ArcGis. We will help you integrate your GIS and Geocoding infrastructure.

Admin Front End

Often used as all-in-one public civic issue tracking we support you with an ergonomic front end for administrative agents.

This includes boilerplates for recurring statements and a high performance search run on a Solr Search server, included in our hosting packages.


If you need any support in customizing Mark-a-Spot, information on hosting options, or would like a test installation to evaluate, please feel free to contact us.

A list of our clients, including municipal governments and daily newspapers:

  • City of Nuremberg
  • City of Bonn
  • City of Siegburg
  • City of Essen
  • City of Gießen
  • City of Heidelberg
  • City of Cologne
  • City of Annaberg-Buchholz
  • Osnabrück County
  • Lüneburg County
  • Süddeutsche Zeitung